The Overall Purpose and Aims of Performance Management
The overall purpose of performance management is to contribute to the achievement of high performance by the organization and its people. ‘High performance’ means reaching and exceeding stretching targets for the delivery of productivity, quality, customer service, growth, profits and shareholder value.
Specifically, performance management aims to make the good better, share understanding about what is to be achieved, develop the capacity of people to achieve it, and provide the support and guidance people need to deliver high performance and achieve their full potential to the benefit of themselves and the organization.
Performance management is concerned with under-performers, but it does this positively by providing the means for people to improve their performance or make better use of their abilities.
An effective performance management system:
A. Requires a shared responsibility between supervisor and employee.
B. Clarifies and aligns performance objectives with university and unit goals and institutional values.
C. Includes feedback and coaching concerning job performance.
D. Identifies training and professional development needs.
E. Measures and documents performance.
F. Provides input for human resource decisions (e.g. compensation, recognition, etc.)